SURVEY 1: TECHNICAL TRACK For: Flight Crew | Maintenance Technicians | Avionics & IT Engineers | MRO Staff
→ Attachment: Perspective on Aircraft Connectivity (Excluding Passenger Connectivity – Version 1a.pdf | ~15 minutes
This is the longer of the two surveys. Because the technical realities of aircraft connectivity are complex and varied, we have included a broader set of questions covering onboard data links, ground connectivity, system reliability, maintenance workflows, and hardware lifecycle. We know your time is valuable but so is your experience, and no one else can speak to these topics the way you can.
To our flight crew members: your perspective on cockpit connectivity tools, from ACARS to EFB data services is something only you can provide. Please take a few minutes to share it.
To our maintenance and MRO colleagues: you see what operators and suppliers often miss. Your insight on ground-upload windows, fault diagnostics, and hardware supportability is critical to this survey.
Online Survey 1
Download Survey 1
Please email completed downloaded surveys to cxsurvey@seamlessalliance.com
SURVEY 2: MANAGEMENT AND DECISION-MAKER TRACK For: Fleet Managers | Operations Directors | CIOs | Procurement & Strategy Leaders
→ Attachment: File ‘Survey 2 – Perspective on Aircraft Connectivity – V1.docx’ | ~5–7 minutes
This is the shorter track. It is a focused set of strategic questions on investment priorities, regulatory landscape, vendor ecosystem, and the ROI of connectivity programs. Designed to be completed in a single sitting, even on a tight schedule.
Online Survey 2
Download Survey 2
Please email completed downloaded surveys to cxsurvey@seamlessalliance.com
